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Viewing 25 posts - 101 through 125 (of 365 total)
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  • in reply to: fmGateway FIND action not working #75015

    admin
    Keymaster

    Justin – you are so right!

    The search mechanism from Zapier was intended to find a specific record to fill in details during a workflow – not to trigger as new records are created. I apologize for the confusion.

    We added a new TRIGGER to perform an action when new records match your request. Give that a shot and let me know how it works for you.

    Thanks

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  • in reply to: Moving to new server and have a problem #75012

    admin
    Keymaster

    Hi Craig –

    Are you using a single server for both PHP and FileMaker hosting? It sounds like you are.

    Make sure PHP is enabled on your server. Visit the sosimple_cal.php page without using any parameters – that will give you more details.

    (https://<yourserver>/sosimple/sosimple_cal.php)

    Check our installation page for details:

    Server-Powered Installation

  • in reply to: fmGateway FIND action not working #75010

    admin
    Keymaster

    Typically the way Zapier works is it runs the action for each record returned. So you don’t need to explicitly loop over anything.

    There was an error in the old search method so only one record (and the wrong record at that) was returned. It should work as expected now.

  • in reply to: fmGateway FIND action not working #75008

    admin
    Keymaster

    Sorry, Justin. You lost me.

  • in reply to: fmGateway FIND action not working #75004

    admin
    Keymaster

    I’m afraid I don’t have an answer for that. Sorry!

  • in reply to: fmGateway FIND action not working #75002

    admin
    Keymaster

    Hi Justin –

    There was in fact an error in how searches were performed.

    We just fixed it and resubmitted the app. Thanks for troubleshooting it – I hope it wasn’t terribly inconvenient. This was a new feature we just added to the app and apparently didn’t work out all the kinks.

    I expect the new version to be up within 24 hrs – they’re usually pretty quick about updating it.

  • in reply to: Installation Problems #74973

    admin
    Keymaster

    You have to restart server after you turn on PHP.

  • in reply to: Installation Problems #74971

    admin
    Keymaster

    That is exactly the message you’d see if PHP was not enabled on your server.

    Enable PHP by opening the Terminal app on your server and typing the following:

    fmsadmin SET CWPCONFIG ENABLEPHP=true ENCODING=UTF-8 LOCALE=en PREVALIDATION=false USEFMPHP=true

  • in reply to: Installation Problems #74970

    admin
    Keymaster

    Also, in FileMaker 17, PHP can only be turned on by the command line. Have you turned it on?

    Ken

  • in reply to: Installation Problems #74968

    admin
    Keymaster

    It doesn’t sound like a permissions issue – sounds like the wrong folder in the wrong place.

    1) Make sure you’re copying the right folder. It’s the one named “sosimple” and it was originally inside the folder called “for server-side installations”. It contains the cache folder and the sosimple_cal.php file, among other things.

    2) Make sure you’re putting it in the right place. Our installation document specifies the correct place. Please note that there are two options on the Mac, one for secure one for not – make sure you know which one you’re using.

    Before you look at it in FileMaker Pro, first look at the sosimple page in your browser. The sosimple page (same url without any parameters) shows information about any missing pieces to your installation.

    More installation info:

    https://www.sosimplesoftware.com/products/calendar-documentation/calendar-builder-reference/calendar-modes/how-server-powered-works/installing/

  • in reply to: fmGateway make Account is error #74964

    admin
    Keymaster

     

    It looks like you’re including “https://” Just type in the host address without the https://.

    Thanks

    Ken

  • in reply to: fmGateway – Find Record function not avail at first? #74951

    admin
    Keymaster

    That aspect was designed by Zapier. Searches have their own place in the Zapier workflow. You don’t need to have two FileMaker calls in row, though. We use it with the Zapier Schedule app – every day, for example, find new appointments in FileMaker.

  • in reply to: Week number #74950

    admin
    Keymaster

    Hi there thoand –

    We can offer custom development to add the week number onto the calendar.

    I’m not sure what you mean that the url doesn’t change when you navigate the calendar. Unless you’re using the mobile template, the end of the url changes to show the current date and view being shown.

  • in reply to: privilege settings #74925

    admin
    Keymaster

    Two very easy methods –

    1) add the string “&cal_readonly=1” to your URL just for the users that you want to have read-only access.

    2) create a new calendar in soSIMPLE Calendar Settings and set the “Option” setting to readonly.

    You also have the ability to set specific events to read only, if that becomes useful.

  • in reply to: Resources field not updating from Web to FM #74921

    admin
    Keymaster

    It sounds like you haven’t updated your Actions script so that it includes the resource field. See this post for more details:

    https://www.sosimplesoftware.com/forums/topic/when-i-first-installed-i-only-had-a-few-fields/

  • in reply to: Filemaker Go – No link work and startup script #74917

    admin
    Keymaster

    What issue are you having, Doug? If you’re unable to interact with the calendar in FileMaker Go, make sure you’ve turned on touch support in the options or in the url.

     

    • This reply was modified 6 years, 7 months ago by  admin.
  • in reply to: Resources field not updating from Web to FM #74898

    admin
    Keymaster

    This is an old post. Can you tell me what version of soSIMPLE Calendar you’re running?

  • in reply to: IOS not working #74895

    admin
    Keymaster

    I just tested this on our example databases for a few versions. I’m guessing your forgot to add a parameter to the URL to recognize touch devices. Adding “&cal_touch=1” to the URL will add the drag & drop functionality on the iPad. Or you can turn that feature on permanently in the Calendar Settings file under “Options”

    More here:

    https://www.sosimplesoftware.com/products/calendar-documentation/calendar-builder-reference/adjusting-your-calendar/url-adjustable-interface-settings/

  • in reply to: Cache Clearing #74893

    admin
    Keymaster

    Hi Jon –

    This is not a cache issue – that would affect all users. Although it may speed up your calendar if you fix your cache – that’s a matter of changing permissions on the cache folder that’s installed with soSIMPLE. You can get more information here:

    Server-Powered Installation

    The problem you’re having is that sometimes the default version of FileMaker is not set properly. This is especially a problem with FileMaker 17, but it can happen with other versions as well. The solution is to manually set the default version of FileMaker that opens using the fmp:// url.

    You can see information about how to do that here:

    https://www.sosimplesoftware.com/forums/topic/action-script-not-performing-blank-web-viewer/

    Hope that helps.

  • in reply to: IOS not working #74888

    admin
    Keymaster

    For iPad:

    What happens when you long-click an event by the header? (click & hold). That triggers the iPad to know that you’re editing the event, so you can then drag it.

    Similar idea when creating new events. Click, hold, then drag.

    For the iPhone, you should use the mobile layout. That’s designed to work with smaller screens.

    Thanks

    Ken

  • in reply to: IOS not working #74886

    admin
    Keymaster

    Are you using the mobile interface?

    Do you see the calendar at all, or is it completely blank?

  • in reply to: Removing weekends from view #74884

    admin
    Keymaster

    Yes – for calendars integrated into your solution, add the URL parameter &hide_wkend.

    If you’re using the supplied calendar file, click the gear next to the calendar. There’s a checkbox to hide weekends there.

    More info on this and other useful parameters:

    https://www.sosimplesoftware.com/products/calendar-documentation/calendar-builder-reference/adjusting-your-calendar/url-adjustable-interface-settings/

  • in reply to: Colors not displaying #74876

    admin
    Keymaster

    I believe you’re using standalone – is that correct?

    Are you using your own file using our 5-minute integration or are you using the soSIMPLE Calendar file provided?

    For Standalone on your own file (very different from server-powered), you have to make sure the data.json field is mapping your correct color field. You can re-copy that calculation with all the fields at once by defining them in you data source in soSIMPLE Calendar Settings then clicking  “Use in FileMaker Pro/Go”  then “Re-copy just the calculation”. You can then paste the calculation into your existing data.json field.

    Or you can carefully type in the missing information directly into the calculation.

  • in reply to: developer access #74872

    admin
    Keymaster

    When you purchase soSIMPLE, you will receive the developer user name and password that provides access to the soSIMPLE Calendar file.

  • in reply to: Resource View – events disappear when clicked #74870

    admin
    Keymaster

    We’ve verified this error, at least in certain conditions. We’ll have a fix out shortly.

Viewing 25 posts - 101 through 125 (of 365 total)